Customer Service Representative

3 weeks ago


Phoenix, Arizona, United States Adir International LLC Full time
Customer Service Representative Job Summary

Adir International LLC is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for engaging customers with a positive attitude, providing exceptional customer service, and achieving sales goals.

Key Responsibilities:
  • Comply with company customer service standards and policies at all times.
  • Provide solutions for customers, including determining the right person to resolve customer issues.
  • Thank each customer by name at the end of each transaction.
  • Flawlessly execute the "No Pressure Policy" and "Full Disclosure Policy."
  • Supports embraces and participates in appropriate training and development classes.
  • Develop product knowledge to the expert level.
  • Achieve all sales goals.
  • Flawlessly execute Art of the Sale and successfully sell step-ups and accessories.
  • Understand and execute the highest honesty, integrity, and ethical practices at all times.
  • Understand all promotions and properly communicate such to customers.
  • Maintain the department to be professional, clean, and neat.
Requirements:
  • Outgoing, positive attitude.
  • Smile.
  • High energy level.
  • Professional.
  • Enjoys being with and working with people.
  • Coachable.
  • Excellent ability to communicate to customers.
Education:
  • High School Diploma (or GED).
Experience:
  • 1 year related experience and/or training; or equivalent combination of education and experience.
Language Skills:
  • English and Spanish.
Work Environment:
  • Ability to work in a fast-paced environment.


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