Customer Experience Ambassador for Nalley Toyota

3 weeks ago


Atlanta, Georgia, United States Asbury Automotive Group Full time

About Asbury Automotive Group

As a Fortune 500 company and one of the largest franchised automotive retailers in the United States, Asbury Automotive Group is redefining the traditional dealership model through innovative technologies and a commitment to its team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our DRIVE values, focuses on becoming the Most Guest-Centric Automotive Retailer.

We are a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Exciting Opportunities at Nalley Toyota

As a Service Valet/Lot Attendant at Nalley Toyota, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, and people-focused Service Valet/Lot Attendants who will help us redefine the car-buying experience.

As a Customer Experience Ambassador, you will be the initial contact for arriving service customers. Your responsibilities will include greeting customers in a timely and friendly manner, checking them in for their appointment, and moving their vehicles to the shop. You will also assist the Service Advisor in helping customers while maintaining organization in the service drive.

What We Offer

At Asbury Automotive Group, we offer a competitive salary, estimated to be around $45,000 per year, based on the location and industry standards. Our benefits package includes:

  • Weekly pay
  • Paid holidays and paid time off
  • Deferred Holiday Pay Match
  • Paid training
  • Stock Awards (select management and front-line team members eligible)
  • Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match

Join Our Team

If you are a passionate individual with a desire to provide exceptional guest experiences and be an innovator in the automotive industry, we encourage you to apply for this exciting opportunity. Asbury Automotive Group is an equal opportunity employer and provides equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.

Company Overview

Asbury Automotive Group is a leading automotive retailer with a strong commitment to its team members, guests, and partners. Our company culture is built on our North Star and Compass and powered by our DRIVE values. We strive to become the Most Guest-Centric Automotive Retailer and provide exceptional experiences for our guests.

Job Description

As a Service Valet/Lot Attendant, you will be responsible for greeting customers in a timely and friendly manner, checking them in for their appointment, and moving their vehicles to the shop. You will also assist the Service Advisor in helping customers while maintaining organization in the service drive.

Required Skills and Qualifications

  • Greet customers in a timely, friendly manner and obtain vehicle information at the customer's vehicle when possible
  • Assist the Service Advisor in helping customers while maintaining organization in the service drive
  • Move the customers' vehicle following the greeting process as outlined by management in a safe and secure manner
  • Retain keys according to departmental safeguard procedures
  • Actively promote effective working relationships with associates and departments in the dealership
  • Follow dealership-specific procedures for active vehicle delivery of the customers' vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index
  • Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership
  • Ability to work outdoors and on your feet for extended periods of time
  • Ability to operate a manual transmission is highly preferred
  • Must be a minimum of eighteen years of age
  • Must have a valid driver's license
  • Must be able to pass pre-employment screening (background and drug test)

Benefits

Asbury Automotive Group offers a comprehensive benefits package, including:

  • Competitive salary
  • Paid holidays and paid time off
  • Deferred Holiday Pay Match
  • Paid training
  • Stock Awards (select management and front-line team members eligible)
  • Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match

Learning, Tuition Assistance and Career Development

Asbury Automotive Group offers a range of opportunities for learning, tuition assistance, and career development, including:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Additional Advantages

Asbury Automotive Group offers a range of additional advantages, including:

  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which include paid volunteer hours
  • Aggressive Employee referral program with bonus opportunities

Professional Growth and Development Opportunities

Asbury Automotive Group is committed to providing opportunities for professional growth and development, including:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System


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