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Customer Service Representative

2 months ago

Vail, Colorado, United States Citymarket Full time
{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

Responsibilities:

* Promote trust and respect among associates
* Create an environment that enables customers to feel welcome, important, and appreciated
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
* Offer product samples to help customers discover new items or products they inquire about
* Inform customers of Drug GM specials
* Recommend Drug GM items to customers to ensure they get the products they want and need
* Review sell by dates and take appropriate action
* Label, stock, and inventory department merchandise
* Report product ordering/shipping discrepancies to the department manager
* Display a positive attitude
* Stay current with present, future, seasonal, and special ads
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
* Notify management of customer or employee accidents
* Report all safety risks, or issues, and illegal activity, including: robbery, theft, or fraud

Requirements:

* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.

At City Market, we are committed to providing our customers with an exceptional shopping experience. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

In this role, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this position.

We are an equal opportunity employer and welcome applications from diverse candidates.

Apply today to become part of our City Market team