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Multifamily Housing Manager

2 months ago

Dallas, Texas, United States ECI Management LLC Full time
About the Role

We are seeking an experienced Property Operations Manager to join our team at ECI Management LLC. As a key member of our property management team, you will be responsible for overseeing the day-to-day operations of our residential properties.

Key Responsibilities
  • Manage daily operations for the property and staff, including security, maintenance, leasing, and property financials.
  • Ensure compliance with community policies and lease agreements, and respond to violations and communicate with residents.
  • Inspect the property on a regular basis to verify the condition of vacant apartments.
  • Maintain office and resident files in a confidential and secure manner.
  • Communicate with the maintenance supervisor and other maintenance team members regarding all aspects of property maintenance.
  • Ensure all monies received on the property are deposited immediately and recorded daily, while ensuring proper procedures are followed.
  • Coordinate orientation and ongoing training programs for the property staff in conjunction with the regional manager and maintenance supervisor.
  • Maintain and/or create a resident renewal program to encourage resident retention.
  • Maintain compliance with all required permits for operating the property, such as pool, spa, elevator, etc.
  • Review general ledgers, review and approve all invoices, oversee all variance and other reporting.
  • Maintain contract files and insurance certificates and monitor contract renewals.
  • Ensure all rent and other charges are collected when due and posted on a timely basis.
  • Ensure that legal notices are given, and deadlines are met concerning evictions, writs, and attending court hearings.
  • Immediately inform and refer any liability claims, legal complaints, or other violations to the regional supervisor and/or corporate office.
  • Complete performance reviews of employees and assist with making recommendations for salary increases or advancement.
  • Coordinate with the maintenance supervisor and attend safety meetings and training for property staff; monitor the use of proper safety precautions on the property.
  • Report any workman's compensation issues and/or employee incidents immediately to the workers' compensation carrier, management, and HR following company procedures.
  • Maintain current knowledge of the sub-market of the property, familiarity of competitors, and remain current on businesses and retail nearby that could impact occupancy and/or income of the property.
Requirements
  • Minimum 3 years of experience in the multifamily industry, prior experience as a property manager is preferred.
  • A high school diploma or equivalent.
  • Proficiency in Microsoft Office Suite and YARDI or similar industry standard programs.
  • Excellent customer service and interpersonal skills, including the ability to establish relationships with colleagues, supervisors, guests, vendors, contractors, and the public.
  • Ability to accurately perform intermediate mathematical functions.
What We Offer
  • Bonus potential.
  • 30% rental discount at ECI properties.
  • Paid time off and company holidays.
  • 401k plus 4% company match.
  • Wellness plans, flexible spending accounts, and dependent care.
  • Participation in professional development programming, including a designated mentor from day one.
Physical Activities and Work Environment
  • Requires frequently being on your feet; may regularly climb stairs to access upper floor apartments.
  • Requires working indoors (majority of time); may require working outside in various weather conditions.

ECI Management LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.