Administrative Support Staff

3 weeks ago


Dover, Delaware, United States JCC Greater Boston Full time
Job Summary:

We are seeking a highly organized and customer-focused individual to join our team as an administrative support staff member at JCC Camp Grossman. As a key member of our summer camp office, you will play a vital role in ensuring the smooth daily operations of our office by providing administrative assistance, maintaining accurate records, and serving as a friendly and welcoming first point of contact for all callers, families, and campers.

About the Role:

  • Provide exceptional customer service by addressing parent concerns, resolving parent and camper issues, and ensuring our camp families feel listened to and understood.
  • Maintain office supplies and ensure the workspace is organized and functional.
  • Answer and direct phone calls and other inquiries to the appropriate staff.
  • Efficiently relay updates or changes in camper transportation plans to the appropriate staff members, ensuring smooth coordination and minimal disruptions.
  • Transport (on foot or Golf Cart) campers to and from activities when needed.
  • Welcome all campers, staff, and families who enter the Camp Office.

Requirements:

  • High school graduates strongly preferred.
  • Customer service experience preferred.
  • Valid driver's license required (for golf cart).
  • Experience working in and/or attending summer camp is a plus.

Working Conditions:

  • This is an hourly position, for 8.5 hrs/day, Monday - Friday, for the camp season.
  • The regular Camp day begins when you arrive at Camp (typically between 7:30am and 8:00am) and ends between 4:00pm and 4:30pm.
  • JCC Greater Boston offers a competitive starting pay rate of $16 per hour.

About JCC Greater Boston:

JCC Greater Boston is committed to creating a vibrant, inclusive, diverse community by nurturing meaningful, lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, we provide highly valued connections, learning, and experiences for the Jewish community and friends.

At JCC Greater Boston, we value diversity, equity, and inclusion. We strive to create an environment where everyone feels welcome and empowered to contribute their unique perspectives and talents.



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