Learning and Development Specialist

3 weeks ago

Buffalo, New York, United States Child & Family Services of Erie County Full time
Job Title: Learning and Development Coordinator

Job Summary:

The Learning and Development Coordinator will be responsible for the coordination and oversight of training needs for the residential department. This role will develop and revise all required trainings, develop supplemental trainings as needed, and manage the schedule to ensure training needs are met in a timely fashion.

Key Responsibilities:

  • Training Needs Assessment: Assess training needs for new and existing employees to ensure they have the necessary skills and knowledge to perform their job duties.
  • Training Program Development: Design and develop training programs to address competency gaps and meet specific training needs.
  • Training Delivery: Present training programs using recognized training techniques and tools, and facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching.
  • Training Evaluation: Track and report on training outcomes, and provide feedback to program participants and management.
  • Training Records: Maintain department employee training records and ensure compliance with regulatory requirements.
  • Partnerships: Partner with internal stakeholders to identify employee training needs and develop training programs to meet those needs.
  • Facilities and Equipment: Manage and maintain in-house training facilities and equipment.

Requirements:

  • Education: A Bachelor's degree in education, communication, or human services.
  • Experience: Minimum of 2 years experience developing, conducting, presenting, tracking, and leading training programs.
  • Skills: Excellent written communication skills and dynamic oral communication skills, with the ability to work effectively with diverse groups.

Benefits:

  • Paid Time Off (PTO): Paid holidays and bereavement time.
  • Medical Insurance: Employer-paid medical insurance options.
  • Dental Insurance: Employer-paid dental insurance options.
  • Vision Insurance: Employer-paid vision insurance options.
  • Wellness Program: Employer-sponsored wellness program and incentives.
  • Health Savings Account (HSA): Employer-sponsored HSA.
  • Healthcare Flexible Spending Account (FSA): Employer-sponsored FSA.
  • Dependent Care FSA: Employer-sponsored Dependent Care FSA.
  • Employee Referral Bonus: Employer-sponsored employee referral bonus.
  • Public Service Student Loan Forgiveness Program (PSLF): Qualifying employer for PSLF.
  • 403(b) Plan: Employer-sponsored 403(b) plan with employer contributions.

Diversity Statement:

Child and Family Services is committed to diversity and inclusion with race equity at the center. We strive to promote safety, health, and wellness in our agency and the communities we serve.

Equal Opportunity Employer:

Child and Family Services is an equal opportunity employer and complies with all applicable laws and regulations regarding employment discrimination.

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