Security Patrol Officer

2 weeks ago


Albuquerque, New Mexico, United States Heritage Hotels & Resorts Full time
Job Overview

Embrace a rewarding career with Heritage Hotels & Resorts, where we celebrate the rich culture and traditions of New Mexico while prioritizing the employee experience. Our team members enjoy unique benefits, including growth opportunities and generous discounts across our hotel portfolio.

Position Type: Full-time Hourly, starting at $19.50 DOE, plus benefits.

Location: Albuquerque, NM.

Key Responsibilities:

  • Collaborate with the Security Managers to ensure safety across various properties.
  • Conduct regular patrols of the premises, including parking areas, and maintain communication with security personnel at affiliated locations.
  • Exhibit a professional demeanor while interacting with guests and colleagues.
  • Maintain open lines of communication with leadership regarding security tasks and workflow management.
  • Proactively deter criminal activity through vigilant patrols and visible security presence.
  • Monitor for any suspicious or hazardous activities on the property.
  • Effectively address and resolve any incidents that may arise.
  • Handle guest complaints and conduct debriefs with team members in person whenever feasible.
  • Foster a peaceful environment for both guests and staff.
  • Assist individuals in distress or requiring medical assistance.
  • Respond to emergencies in accordance with established procedures.
  • Contribute to the development and delivery of security training programs.
  • Be open to cross-training at other properties as needed.
  • Perform additional duties as assigned that align with the role.

Employee Benefits:

  • Part-time staff receive: Dental, Vision, and 401k.
  • Full-time staff receive: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Accident Coverage, Critical Illness Insurance, and 401k.

Qualifications:

  • Must possess a clean driving record and pass a background check.
  • Strong verbal and written communication skills, with the ability to multitask effectively.
  • Willingness to work flexible hours, including weekends and holidays.
  • Ability to remain on your feet for extended periods.
  • Capable of lifting, pushing, reaching for, and carrying over 30 pounds regularly.
  • Minimum of 2 years of relevant experience or a combination of education and experience; security management experience is ideal, hospitality experience preferred.
  • High school diploma or equivalent experience/training.
  • CPR Certification and a valid Driver's License are required; Alcohol Servers License is preferred.

Heritage Hotels & Resorts Inc. is committed to equal opportunity employment and fostering a diverse workplace.



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