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NET Support Specialist

2 months ago

Arcadia, California, United States Diverse Lynx Full time
Job Title: NET Support Specialist

At Diverse Lynx LLC, we are seeking a highly skilled NET Support Specialist to join our team. As a key member of our support team, you will be responsible for providing day-to-day support for NET applications, addressing issues raised by users and ensuring timely resolution.

Key Responsibilities:
  • Provide technical assistance to users via phone, email, or in-person, guiding them through resolution processes.
  • Diagnose and resolve application issues, performing root cause analysis to prevent recurrence.
  • Work closely with development teams to understand application functionalities, enhancements, and deployments.
  • Monitor application performance and availability, using tools and techniques to proactively identify and address potential issues.
  • Assist in training end-users on application functionalities and best practices.
Requirements:
  • Must have technical/functional skills in NET applications.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Experience with debugging tools and techniques.
  • Knowledge of application performance monitoring tools.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal employment opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive due consideration for employment without any discrimination.