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Customer Service Liaison

2 months ago


Carlsbad, United States Ultimate Staffing Services Full time
Job Summary

Ultimate Staffing Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our front-line support team, you will be responsible for providing exceptional customer service and support to our clients and customers.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and concerns in a timely and professional manner, providing solutions and support to meet their needs.
  • Communication: Develop and maintain effective communication with customers, colleagues, and management to ensure seamless service delivery.
  • Administrative Support: Provide administrative support to the team, including data entry, filing, and other tasks as needed.
  • Reception and Front Desk: Greet visitors, answer phone calls, and manage the reception area to ensure a positive and professional experience for customers and clients.
  • Team Collaboration: Work collaboratively with the team to achieve common goals and objectives, providing support and assistance as needed.
Requirements
  • Customer Service Skills: Excellent customer service skills, with the ability to remain calm and composed in high-pressure situations.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Administrative Skills: Basic administrative skills, including data entry, filing, and other tasks as needed.
  • Teamwork: Ability to work collaboratively with the team to achieve common goals and objectives.
What We Offer

Ultimate Staffing Services offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.