Maintenance Professional

4 weeks ago


Normal, Illinois, United States Normal Lodging LLC Full time
Job Summary

The Maintenance Associate is responsible for providing a clean, safe, and well-maintained property, ensuring guest satisfaction and staying within budgetary guidelines.

This role requires flexibility in scheduling, with a focus on evenings and weekends. The successful candidate will also serve as a Shuttle Driver, requiring a valid driver's license and being at least 21 years of age.

Key Responsibilities:

  1. Perform maintenance, repairs, and refurbishments of the property, including HVAC, refrigeration, and plumbing systems.
  2. Assist guests in a professional and courteous manner.
  3. Inspect operating systems and components to ensure proper functioning, efficiency, and safety.
  4. Respond to guest problems or concerns and inform the appropriate party when resolved.
  5. Perform preventative maintenance, repairs, or recommend repairs for mechanical, electrical, and plumbing systems.
  6. Maintain grounds, landscaping, and parking areas in a clean, safe, and attractive manner.
  7. Perform RPM schedule to ensure guest rooms meet brand standards.
  8. Procure and maintain inventory of supplies, ensuring adequate quantity and quality.
  9. Maintain storage areas, shops, and mechanical areas in a clean, safe, and secure manner.
  10. Acquire working knowledge of the property and facilities to respond to guest questions effectively.
  11. Understand and apply hotel safety and security procedures to maintain a secure and safe environment.
  12. Transport guests to and from the airport and local attractions in a safe and friendly manner.

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