Restaurant Operations Manager

6 days ago


Lake Mary, Florida, United States Dunkin' Full time
Restaurant Manager Job Description

Disclaimer: This job posting is for a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates.


Job Summary

A Restaurant Manager at Dunkin' is responsible for leading a high-performing team to deliver exceptional guest experiences, drive sales growth, and maintain operational excellence in a single restaurant.


Key Responsibilities
  • Lead and develop a team of restaurant staff to achieve sales and service goals
  • Ensure compliance with Dunkin' standards, franchisee policies, and applicable laws
  • Manage inventory, labor schedules, and cash handling to maximize profitability
  • Recruit, hire, and onboard new team members
  • Conduct regular performance evaluations and provide coaching to improve sales and service
  • Collaborate with the Dunkin' Brands Field Operations team to drive business growth

Requirements
  • Previous leadership experience in retail, restaurant, or hospitality
  • Basic computer skills and fluency in spoken and written English
  • College degree preferred
  • Strong analytical skills, business acumen, and ability to train and develop a team

Working Conditions
  • Standing on feet for extended periods
  • Repetitive motion, including bending, stooping, and reaching
  • Lifting packages (if applicable)
  • Working in a small space


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