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Restaurant Operations Manager
2 months ago
The General Manager is responsible for executing all restaurant administrative duties, providing leadership to ensure day-to-day operations are sustained at an acceptable level. This role requires strong leadership skills to drive customer satisfaction and team performance.
What We Offer:
- Performance-based bonus pay
- Comprehensive health insurance, including dental and vision
- Free meals during shifts
- Paid time off, starting at 3 weeks
- STD, LTD, and Life Insurance
- Scholarships and educational reimbursement programs
- Retail discounts through brand perks programs
- 401K with company match
- Employee Assistance Program
- Drive value creation for shareholders through efficient operations and profit management
- Manage a corporate-owned restaurant, ensuring 100% customer satisfaction
- Control day-to-day operations, including scheduling labor, ordering supplies, and developing the team
- Ensure OSHA, local health, and safety codes are met
- Manage profit and loss, following cash control procedures and reviewing financial reports
- Recruit, interview, and hire team members, conduct performance appraisals, and motivate the team
- Ensure maintenance of equipment, facility, and grounds through a preventative maintenance program
- Ensure food quality and customer satisfaction
- Execute corporate and local marketing programs
- Ensure a safe working and customer experience environment
- Dedication to providing exceptional customer service
- Strong communication and interpersonal skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- College or university degree preferred, but experience considered
- Supervisory experience in food service or retail, including profit and loss responsibility