Customer Service Associate

6 days ago


Troy, Michigan, United States Capital District YMCA Full time

The Capital District YMCA is seeking highly motivated and detail-oriented Customer Service Associate to support the work of our organization. As a valued member of our team, you will be responsible for delivering excellent service to all members, guests, and program participants.

Key Responsibilities:

  • Respond to member and guest needs in a timely and professional manner
  • Promote memberships and programs to meet sales targets
  • Maintain cleanliness and organization of the lobby area

Working Hours:

We are offering part-time evening and weekend shifts, allowing you to maintain a healthy work-life balance. This role is perfect for those who enjoy working in a fast-paced environment and providing exceptional customer service.

Requirements:

  • Previous work experience (1-3 years) in customer service, sales or related field
  • Certifications required within 30 days of hire: CPR/AED, First Aid
  • Excellent interpersonal and problem-solving skills
  • Ability to relate effectively to diverse groups of people
  • Basic knowledge of computers

What We Offer:

* Competitive hourly rate: $15.90 per hour

* Single membership and discounted childcare included



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