Healthcare IT Specialist
1 week ago
Radias Health is seeking a highly skilled EHR Support Specialist to join our team. As a key member of our Credible Team, you will provide critical support for our electronic health record system and day-to-day operations tasks.
Key Responsibilities- Electronic Health Record (EHR) Support
- Develop, implement, and maintain EHR domains for Radias Health, ReEntry House, and Carlson Drake House
- Participate as a key member of the Radias Health Credible Team
- Maintain and be responsible for tasks and projects assigned to Credible Team members
- Training and Development
- Understand, document, and create training tools for EHR features and workflows
- Configure, build, and successfully implement Credible forms
- Conduct Credible training during new hire orientation on a rotational basis
- Operations Support
- Manage the Radias Health Training Institute: provide administrative support for training set-up, communicate training details, and track employee attendance/completions
- Assist in auditing and identification of errors and/or inconsistencies in execution of the EHR
- Address and resolve Credible task tickets as assigned by the IT/Help Desk and Radias Health Credible Team
- Collaboration and Communication
- Partner with the Radias Health Credible Team in identifying EHR system issues and contributing to the resolution of those issues
- Support the Assistant Director of Operations with tasks such as Stericycle management, COVID-related vaccination clinics, PPE, N95 Fit testing, MIIC, etc.
- Professional Development
- Review, analyze, and provide recommendations regarding current and new features of the EHR to the Credible Team
- Provide training and support for Credible features/processes/workflows to staff as requested
- Bachelor's Degree OR
- High school diploma or equivalent with 3 years operational experience with electronic medical/health record system(s)
- Administrative support experience
- Experience with development and implementation of training material
- Experience in healthcare or human services environment
- 4 weeks PTO first year of employment
- Casual dress code
- 12 holidays
- Medical (complementary access to NICE healthcare, a free primary care), dental, vision, life insurance
- Tuition reimbursement and Loan Repayment
- Reimbursement for professional licensure fees
- Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
- 403b retirement plan with an employer percentage match
- Employer paid short-term and long-term disability insurance
- Bereavement and paid parental leave
- Wellness program to support employee overall health and well-being
- Mileage reimbursement
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