Service Delivery Leader
3 weeks ago
We are seeking an experienced Service Delivery Leader to oversee the delivery of exceptional customer service and drive business results in the Nashville, TN area.
The successful candidate will manage a team of field technicians, ensuring they have the necessary skills and resources to deliver high-quality services to customers.
This is a challenging yet rewarding opportunity for a motivated individual who is passionate about delivering exceptional customer service and driving business results.
Key Responsibilities- Manage and train field technicians to ensure timely and accurate delivery of security services.
- Oversee all aspects of service delivery, including payroll, attendance, and quality control inspections.
- Spend approximately 70% of time in the field with technicians and the remaining 30% in the office.
The ideal candidate will have prior experience supervising field technicians, alarm industry technical proficiency, and excellent communication skills.
What We OfferWe offer a competitive compensation package including:
- $72,000 - $82,000 per year, depending on experience
- Company vehicle
- iPad and iPhone
- Medical, dental, and vision coverage
- HSA/FSA programs
- 401k retirement savings plan after just 60 days
- 7 Company Holidays, plus 2 Floating holidays of your choice
- Paid Time Off
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