Customer Service Leader

3 weeks ago


Nashville, Tennessee, United States Food Lion Full time
Job Overview

We are seeking a Customer Service Leader to join our team at Food Lion, a leading retailer in the Southeastern and Mid-Atlantic states. This role is responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.

Responsibilities
  • Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
  • Greet each customer and use their name whenever possible.
  • Avoid personal conversations with other associates when customers are present.
Requirements
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.


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