Replenishment Manager

2 weeks ago


Charlotte, North Carolina, United States Michaels Stores Full time
Job Summary

We are seeking a highly skilled Replenishment Manager to join our team at Michaels Stores. As a key member of our store operations team, you will be responsible for leading and supporting inventory management and merchandising standards and maintenance. Your primary goal will be to ensure a well-merchandised and in-stock store for our customers to shop.

Key Responsibilities
  • Assist the Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Manage and support the truck processes and lead the teams to ensure standards are met, achieving your KPIs and managing your team to achieve their role KPIs.
  • Manage, execute, and support the planogram process (POGs) to standard.
  • Manage, execute, and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and the feature space to our visual merchandising standards.
  • Assist with interviewing, onboarding, coaching, observing, and training of new Team members; support with Talent Development activities; participate in Performance Management activities of your team; utilize the leadership competencies for continued self-development.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Acknowledge customers, help locate product, and provide solutions.
  • Assist with Omni-channel processes.
  • Cross-trained in Custom Framing selling and production.
Preferred Qualifications
  • Retail merchandising and customer service experience preferred.
Work Environment
  • Public retail store setting taking care of our customers; all public areas are climate-controlled; some stock rooms may not be climate-controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press.
Equal Opportunity Employer

Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAELS.


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