Disaster Recovery Specialist

1 week ago


Santa Fe, New Mexico, United States Plexos Group Full time
Job Overview

Plexos Group is seeking a skilled Disaster Recovery Specialist to support a wildfire disaster response program. The successful candidate will provide continuous, comprehensive case management services to survivors impacted by wildfires and subsequent flooding.

The Disaster Recovery Specialist will be responsible for assessing individual needs, providing short-term and/or long-term case management services, and maintaining compliance with funding guidelines and requirements. The ideal candidate will have experience in a customer-facing role, excellent soft skills, and the ability to work independently.

Key Responsibilities

  • Meet and interview clients to assess ongoing needs and provide resource and direct support.
  • Manage information input to the central case management system and maintain detailed and organized files.
  • Coordinate with counterparts in various agencies to coordinate programmatic solutions for clients.
  • Provide guidance and support through in-person, phone, email, and other forms of communications.
  • Respond to inquiries about client needs, benefit eligibility, and referred services and resources.

Requirements

  • 2-5 years of Case Management experience.
  • Ability to work in Santa Fe Office.
  • Experience facilitating interaction with multiple service providers and ensuring clients are engaged and knowledgeable of program requirements.

About Plexos Group

Plexos Group is a leading program delivery and project management company with over 100 years of combined experience in managing disaster recovery programs. Our team has led disaster recovery programs in excess of $25 billion.



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