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Junior Account Manager
2 months ago
At Spargo Inc, we are seeking a highly organized and detail-oriented Junior Account Manager to join our team. As a key member of our registration services department, you will be responsible for coordinating and managing all aspects of the registration process for multiple conferences and tradeshows.
Key Responsibilities:- Coordinate and manage registration processes for multiple events
- Collaborate with internal departments to provide registration services to clients
- Develop and maintain production timelines for registration system launches and tasks
- Document and communicate business rules, data exchanges, and policies for each client
- Update registration application configuration based on client business requirements and system standards
- Maintain and update report specifications for external clients and internal departments
- Test and monitor registration data, reports, websites, and applications to ensure data accuracy and integrity
- Develop and maintain process documentation
- Update and test badge specifications, including name badges, tickets, and data encoding for lead retrieval and session access control
- Develop onsite registration requirements and processes, including layouts, equipment needs, and temporary staff scheduling and management
- Coordinate with the registration finance manager for financial processing and reporting for each event
- Evaluate and communicate internal staffing requirements
- Delegate, oversee, and inspect projects assigned to support staff
- Track registration expenses for services, equipment, and materials
- Maintain historical files for all events, including sample materials and data
- Excellent verbal and written communication skills
- Must be organized and able to multitask
- Proficiency with MS Office
- Attention to detail
- Ability to think critically
- Ability to troubleshoot
- Self-starter
- Team player
- High school diploma or equivalent, BS preferred
- 1+ years of website testing
- 2+ years of trade show or meeting planning experience
- 1+ years of database experience
Travel required: 25%
FLSA status: Exempt