Patient Care Coordinator
4 weeks ago
Union, a dual-specialty pediatric and orthodontics practice, is seeking a full-time Patient Care Coordinator to provide exceptional service to patients and their families. As the first point of contact, you will work closely with our Financial and Treatment Coordinators to enhance the overall patient experience.
Key Responsibilities:
- Create a welcoming environment for patients and families
- Schedule and manage appointments for patients receiving both Orthodontic and Pediatric Dental care
- Answer incoming phone calls in a timely manner
- Assist in the evaluation and establishment of patient payment plans and treatment plans
- Contact patients to verify upcoming appointments
- Immediately address any inquiries from patients
- Collaborate with both Financial and Treatment Coordinators to ensure patients have a pleasant experience
Requirements:
- Exceptional customer service abilities
- Highly detail-oriented
- Ability to manage multiple tasks simultaneously
- Experience with phone systems
- Knowledge of patient scheduling
About Union
Our company culture is rooted in patient-centered care and providing exceptional customer service. We provide orthodontic treatment and pediatric dental care in a fun and engaging environment.
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