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Healthcare Support Specialist

2 months ago

Hemet, California, United States KPC GLOBAL MEDICAL CENTERS INC. Full time
Job Overview

Position Summary

We are seeking a committed individual to become part of our team as a Healthcare Support Specialist. In this position, you will play a vital role in delivering both administrative and clinical assistance at our healthcare facility, working under the guidance of the Office Manager.

Key Responsibilities:

  • Welcome clients and patients, assisting them with necessary documentation
  • Gather medical histories and primary concerns
  • Maintain patient records and manage appointment scheduling
  • Conduct routine clinical tasks
  • Confirm patient health insurance eligibility
  • Prepare patients for examinations and carry out basic medical assessments
  • Provide insights to licensed healthcare professionals
  • Ensure supplies and equipment are organized and functional
  • Comply with professional standards and legal requirements
  • Accurately document patient information
  • Administer injections and perform blood draws
  • Undertake additional responsibilities as required

Qualifications:

  • Preferred Medical Assistant Certification
  • Experience with EHR/EMR systems is advantageous
  • Strong communication abilities
  • At least 6 months of relevant experience preferred
  • Bilingual in Spanish is a plus

Physical Demands:

  • Ability to sit and stand for extended periods
  • Manual dexterity of hands and arms
  • Good vision, color perception, and hearing capabilities
  • Capacity to lift up to 25 pounds

Work Environment:

  • Office environment with a controlled climate
  • Occasional travel between medical facilities
  • Exposure to Category I OSHA hazards

Performance Evaluation Criteria:

Exceptional 4: Performance surpasses expectations in all areas

Exceeds Expectations 3: Consistent performance above expectations

Meets Expectations 2: Steady performance meeting expectations

Not Meeting Expectations 1: Performance falls below expectations, indicating areas for improvement