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Store Customer Service Representative
2 months ago
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Store #2055 in Vero Beach, FL. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a positive store environment.
Key Responsibilities
- Provide excellent customer service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
- Work closely with store management and colleagues to achieve sales goals and maintain a high level of customer satisfaction.
- Develop and maintain a thorough knowledge of our products and services, including features, benefits, and applications.
- Assist customers with product inquiries, returns, and exchanges, ensuring a seamless shopping experience.
- Participate in visual merchandising and store displays to create an engaging and attractive store environment.
- Perform other duties as assigned by store management, including opening and closing procedures, inventory management, and cash handling.
Requirements
- High school diploma or equivalent required.
- 1-2 years of customer service experience in a retail environment preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
- A competitive hourly rate of $17.80.
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for career growth and professional development within our company.
- A fun and dynamic work environment with a team-oriented culture.
- A discount on Sherwin-Williams products and services.
How to Apply
Apply online at [insert link] or in person at Store #2055. We look forward to hearing from you
