Service Technician for Material Handling Equipment
1 week ago
POSITION SUMMARY
The Field Service Engineer is accountable for executing preventive maintenance and repairs on SencorpWhite's material handling machinery deployed across various locations. This role demands strong troubleshooting skills and a commitment to customer service, ensuring a professional representation of SencorpWhite. A solid foundation in mechanical, electrical, and computer skills is essential.
KEY RESPONSIBILITIES
- Develop the ability to assess and diagnose machine issues.
- Learn to provide troubleshooting assistance both on-site and remotely.
- Conduct repairs on mechanical and electrical failures directly at customer locations.
- Interpret and understand mechanical and electrical schematics.
- Advise on necessary parts and additional services as required.
- Maintain accurate records of all service interactions and updates.
- Follow safety protocols and promptly report any safety concerns, including incidents.
- Submit detailed travel expense reports within five days following business trips.
- Engage with customers post-service to confirm satisfaction.
- Oversee the maintenance and condition of company equipment.
ESSENTIAL SKILLS AND QUALIFICATIONS
- Ability to distinguish wire colors.
- Some customer sites may require vaccinations.
- Willingness to work overtime to fulfill customer demands.
- Availability for on-call duties to meet response time commitments.
- Openness to travel, including overnight stays.
- Perform additional tasks as directed by senior field service engineers or supervisors.
- Provide coverage for other roles during absences.
PHYSICAL DEMANDS
- Frequent bending and lifting are necessary.
- Capability to install motors weighing up to 125 lbs.
- Ability to work at heights while secured with a safety harness.
- Comfortable working in confined spaces.
- Must be able to drive long distances while fulfilling job responsibilities.
- Expected travel ranges from 50% to 75%.
EDUCATIONAL BACKGROUND
- A high school diploma or equivalent, with technical or trade school experience preferred.
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San Marcos, California, United States SencorpWhite Full timeJob OverviewPOSITION SUMMARYThe Field Service Engineer is tasked with performing routine maintenance and repairs on SencorpWhite's material handling systems located at various client sites. This role requires strong troubleshooting skills and a commitment to customer service, ensuring a professional representation of SencorpWhite. A solid understanding of...
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