Wendys Restaurant Operations Manager

7 days ago


San Diego, California, United States WKS Restaurant Group Full time
Job Description

Overview:

The General Manager plays a crucial role in driving the success of Wendy's restaurants by overseeing daily operations, managing staff, and ensuring customer satisfaction.

Key Responsibilities:

  • Sales Performance: Manage sales goals versus budget and prior year, execute national and local marketing programs, and develop plans to resolve unfavorable trends.
  • Cost Management: Manage profit goals versus budget and prior year, monitor crew prep, production, and procedures execution, and track waste levels.
  • Human Resources: Ensure the execution of Human Resources programs, manage subordinate store management and crew employees, and maintain an ongoing system for recruitment, development, recognition, and retention.
  • Quality, Service, and Cleanliness: Achieve and maintain Sparkle certification through the execution of Quality, Service, and Cleanliness standards, train and execute all food safety procedures, and ensure compliance with Health Department regulations.
  • Training: Provide proper training and development in compliance with the Company's standards, conduct timely and quality store orientations, and communicate and train on operations changes and new products.
  • Operations: Ensure store compliance with Company operating policies and procedures, work with DM to establish store priorities, and evaluate store performance.

Qualifications:

  • Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Federal, state, and local employment laws knowledge.
  • P&L analysis and corrective measures skills.
  • Supervisory practices and leadership skills.


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