Customer Service Excellence Representative

6 days ago


Cincinnati, Ohio, United States Tailored Brands Inc Full time
Company Overview

K&G Fashion Superstore is a leading retail company that provides value-conscious customers with the latest fashions and styles at affordable prices. Our stores offer a wide selection of designer brands discounted up to 60% off department store prices.

Salary Information

The estimated salary for this role is $15-$18 per hour, depending on location and experience.

Job Responsibilities

As a Senior Customer Service Representative, you'll be responsible for:

  • Assisting management with register opening and closing procedures
  • Incorporating suggestive selling techniques when assisting customers
  • Maintaining awareness of product knowledge information, POS instructions, merchandise promotions, and advertisements
Requirements

To succeed in this role, you'll need:

  • Excellent customer service skills
  • A desire to learn and adapt to new programs
  • Ability to work well with associates at all levels


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