Customer Service Representative

5 days ago


Cincinnati, Ohio, United States Massage Envy Full time
Join Our Team

We are seeking a skilled Customer Service Representative to join our team at Massage Envy Kenwood. As a Sales and Customer Service Associate, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.

About Us

At Massage Envy Kenwood, we strive to deliver an excellent experience and grow our member base. We offer competitive pay, bonuses, and commissions, as well as employer-paid healthcare, matching 401(k), and paid time off.

Your Responsibilities

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Support clinic flow by greeting clients, scheduling services, and addressing questions

Requirements

  • High school diploma (or equivalent) and previous retail or sales experience
  • Critical thinking skills with excellent math and computer skills
  • Great people skills and ability to establish positive relationships with guests
  • Availability to work primarily evening and weekend shifts

Compensation

The estimated salary for this position is $14-$15 per hour, plus bonuses and commissions. Benefits include employer-paid healthcare, matching 401(k), and paid time off.



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