Customer Service Representative
15 hours ago
We are seeking a skilled Customer Service Representative to join our team at Fifth Third Bank - Fifth Third Bancorp. In this role, you will be responsible for handling telephone calls and providing outstanding customer service.
About the Role:
As a Customer Service Representative, you will be the face of our company, interacting with customers and resolving their queries in a professional and timely manner. You will use your knowledge of banking products and services to educate customers and provide them with the best possible solutions. Your goal will be to ensure that every customer interaction is a positive one, resulting in increased customer satisfaction and loyalty.
Responsibilities:
- Handle telephone calls from customers, responding to their queries and resolving their issues in a timely and professional manner
- Use knowledge of banking products and services to educate customers and provide them with the best possible solutions
- Work closely with other teams to resolve complex customer issues
Requirements:
- 1+ years of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Strong knowledge of banking products and services
- Ability to work in a fast-paced environment and handle multiple priorities
What We Offer:
- Competitive salary: $45,000 - $65,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan with company match
- Opportunities for career advancement and professional growth
How to Apply:
To be considered for this role, please submit your application through our website. We look forward to hearing from you
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