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IT Field Technician
2 months ago
At Red Knight Solutions, LLC, we are seeking a skilled Field Specialist to join our Infrastructure Delivery team. This role involves providing hardware-focused, break-fix services and solutions to our clients.
Key Responsibilities:
- Performing a variety of hardware-focused, break-fix services and solutions on various client products
- Providing customer support for designated equipment
- Communicating clearly in written and verbal form
- Possessing excellent customer service skills
- Accepting and delivering all service calls assigned
- Completing all administrative tasks associated with each call
- Responsible for control and return of assets and inventory
- Other duties may be assigned to meet business needs
Requirements:
- Typically requires technical school certification or equivalent and 1-2 years of relevant experience
- Server experience is a must
- Printer experience is a bonus
- Ability to drive yourself to client locations
- Ability to lift and move various computer equipment up to 50 lbs.
- Valid driver's license
- Reliable transportation with valid registration and adequate insurance
- Must own a basic repair tool kit