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Sales and Support Specialist

2 months ago

Chandler, Arizona, United States Pods Moving & Storage Full time
Customer Service and Sales Representative

PODS Moving & Storage is seeking a skilled customer service professional to engage with customers, provide information, and ensure their satisfaction. This role involves handling customer inquiries, offering solutions to customer issues, and suggesting additional products to meet their needs.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Recommend product upgrades as necessary to meet customer needs
  • Provide accurate information and solutions to customer issues
  • Act as a liaison between customers and the company, ensuring seamless communication
  • Follow up on customer inquiries and maintain relationships to ensure customer satisfaction
  • Manage business-to-business relationships and potential leads to drive sales growth
Required Qualifications:
  • Minimum 4 years of customer service or sales experience
  • Excellent communication and interpersonal skills
  • Detail-oriented and customer-focused, with a strong commitment to delivering exceptional service
  • Proficient in Microsoft Office and CRM systems
  • Ability to handle confidential information professionally
Company Overview

PODS Moving & Storage offers a supportive work environment with great benefits and opportunities for growth. Our company is dedicated to providing exceptional service to our customers, and we are seeking a talented individual to join our team.