National Service and Training Manager
1 week ago
Are you looking for a challenging role in technical support?
Culligan International Company is seeking a National Service and Training Manager to oversee our national technical support operations in Zip Water North America.
The successful candidate will have 3-5 years' experience in the appliance industry, excellent customer service skills, and the ability to work unsupervised.
Key Responsibilities:
- Provide phone and video support to field installers, assisting with troubleshooting and resolving technical issues.
- Collaborate with Regional Service Managers to develop and implement service technician training programs.
- Manage inventory levels, warranty processes, and oversee stock for refurbishment and resale.
Qualifications:
- Bachelor's degree or equivalent years of experience.
- Experience in people management, customer service, and training is essential.
- Ability to use Microsoft Office and Salesforce CRM.
Salary: $80,000 - $110,000 per year, depending on location and experience.
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