National Service and Training Manager

1 week ago


Libertyville, Iowa, United States Culligan International Company Full time

Are you looking for a challenging role in technical support?

Culligan International Company is seeking a National Service and Training Manager to oversee our national technical support operations in Zip Water North America.

The successful candidate will have 3-5 years' experience in the appliance industry, excellent customer service skills, and the ability to work unsupervised.

Key Responsibilities:

  • Provide phone and video support to field installers, assisting with troubleshooting and resolving technical issues.
  • Collaborate with Regional Service Managers to develop and implement service technician training programs.
  • Manage inventory levels, warranty processes, and oversee stock for refurbishment and resale.

Qualifications:

  • Bachelor's degree or equivalent years of experience.
  • Experience in people management, customer service, and training is essential.
  • Ability to use Microsoft Office and Salesforce CRM.

Salary: $80,000 - $110,000 per year, depending on location and experience.



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