National Service Manager
1 week ago
Culligan International Company seeks a seasoned National Service Manager to oversee our national technical support operations. As a key member of our team, you will be responsible for managing phone and video support for installation and technical needs, coordinating refurbishment and inventory programs, and leading internal and third-party technician training initiatives.
About Culligan International:
Culligan is a world leader in delivering superior water solutions that improve the health and wellness of consumers. With over 7,800 employees and 1,000 dealers in 90 countries, we offer technologically advanced water filtration and treatment services and solutions.
Salary Estimate:
The estimated salary for this role is $85,000 - $110,000 per year, depending on location and experience.
Key Responsibilities:
- Provide phone and video support to field installers, assisting with troubleshooting and resolving technical issues.
- Collaborate with Regional Service Managers and Zip Australia to develop and implement service technician training programs.
- Oversee the refurbishment program, including the recertification of inventory.
Requirements:
- Associates degree or equivalent years of experience.
- 3-5 years' experience in the appliance, coffee machine, or HVAC industries.
- Previous people management and customer service experience.
Benefits:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
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