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Sales Operations Leader

2 months ago

Honolulu, Hawaii, United States Koha Foods Full time
Job Overview

Koha Foods, a prominent distributor of Asian and specialty food products in Hawaii, is seeking a dedicated Retail Sales Manager to enhance our business growth and territory expansion.

We are committed to delivering exceptional customer service and maintaining our core values:

  • Own It: Take responsibility for your actions.
  • Be Relentless: Strive for excellence and never settle.
  • We Got Your Back: Support your colleagues.
  • Find the Win: Seek mutually beneficial solutions.
  • Have Fun: Enjoy your work while being productive.

Key Responsibilities:

As the Retail Sales Manager, your role will involve:

  • Assisting the Director of Retail Sales in achieving financial targets.
  • Analyzing sales and revenue data to forecast sales and assess profitability.
  • Preparing bids and proposals for prospective clients and engaging in negotiations as necessary.
  • Staying informed about market trends to refine marketing strategies and meet sales objectives.
  • Leading, mentoring, and motivating the Retail Sales Team to achieve their targets.
  • Addressing customer concerns and providing effective solutions.
  • Ensuring comprehensive understanding of all store communications, including product details and promotional initiatives.
  • Utilizing customer portals to remain updated on new offerings and promotions.
  • Collaborating with cross-functional teams to identify new products and develop execution strategies.
  • Performing additional duties as assigned.

Qualifications:

  • Bachelor's degree in Business, Marketing, Finance, or a related field, or 5 years of retail sales experience.
  • A minimum of 1 year in a supervisory or managerial role.
  • Familiarity with customer portals.
  • Self-motivated with a collaborative mindset.
  • Results-oriented with strong analytical capabilities.
  • Proficient in sales and customer service, with proven negotiation skills.
  • Excellent verbal and written communication abilities.
  • Strong understanding of management best practices.
  • Proficient in Microsoft Office Suite or similar software.

Work Schedule:

  • Flexible hours.
  • Monday to Friday.
  • Full-Time position.

Benefits Offered:

  • 401(k) with company matching.
  • Comprehensive Medical/Dental/Drug/Vision Insurance.
  • Paid Time Off including vacation, sick leave, and float days.
  • Paid holidays.
  • Healthcare and Dependent Care Flexible Spending Accounts.
  • Aflac Supplemental Insurance.
  • Group Life and Accidental Death & Dismemberment Insurance.
  • Employee discounts on products.
  • Profit-sharing opportunities.
  • Referral program.