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Assistant General Manager

2 months ago

Columbus, Ohio, United States Raising Cane's Chicken Fingers Full time

Job Summary:

We are seeking a highly skilled and experienced Crew Operations Manager to join our team at Raising Cane's Chicken Fingers. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, including the management of hourly crewmembers.

Key Responsibilities:

  • Hiring and Termination: Recruit, hire, and terminate all hourly crewmembers, ensuring that we have the right talent to deliver exceptional customer service and quality products.
  • Crewmember Onboarding: Develop and implement a comprehensive onboarding process to ensure that new crewmembers are properly trained and equipped to succeed in their roles.
  • Performance Management: Manage the performance of all hourly crewmembers, providing coaching, feedback, and development opportunities to help them grow and succeed in their careers.
  • Scheduling and Workforce Planning: Create and manage crewmember schedules, ensuring that we have the right people in the right place at the right time to meet the needs of our customers.
  • Payroll and Benefits Administration: Manage the payroll and benefits administration for all hourly crewmembers, ensuring that we are in compliance with all relevant laws and regulations.

Requirements:

  • 2+ years of experience in a management or leadership role in the food service industry.
  • Proven track record of success in managing hourly crewmembers and driving business results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with crewmembers, customers, and other stakeholders.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.