Medical Receptionist

4 weeks ago


Winter Garden, Florida, United States Medi-Weightloss Full time
Job Summary

We are seeking a highly motivated and detail-oriented Medical Receptionist to join our team at Medi-Weightloss Winter Garden. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Ensure that each patient receives outstanding service by providing a friendly and welcoming environment.
  • Greet and acknowledge every patient, maintain outstanding standards, solid product knowledge, and all other aspects of customer service.
  • Assist patients with booking, moving, and rescheduling appointments.
  • Answer questions regarding the Medi-Weightloss program when inquiries come into the clinic.
  • Assist in billing and coding.
  • Assist with daily monitoring of inventory levels of all clinical and office supplies.
  • Daily scanning and uploading of documents in patient files.
  • Answer telephone, text, and fax messages and responding accordingly.
  • Maintains overall cleanliness of the clinic.
  • Follows and adheres to all OSHA/HIPPA standards of compliance.

Requirements:

  • Front desk reception and customer service experience (preferred)
  • Medical setting experience (preferred)
  • Passionate about health and wellness and personally living a healthy lifestyle (required)
  • Bilingual in Spanish (preferred)

Clinical Duties (varied based on credentials):

  • Obtain patient vitals, EKG, and perform phlebotomy.
  • Administer IM injections.
  • Prepare laboratory order forms and obtain patient laboratory results.
  • Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
  • Document patient progress notes in the patient chart and/or EMR.
  • Conduct follow-up calls to patients to discuss progress and address concerns.
  • Perform other clinical duties as required.

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Paid time off

Work Environment:

  • Clinic

Medical Specialties:

  • Primary Care

Schedule:

  • Monday - Friday

Clinic Hours:

  • Monday, Wednesday, Thursday: 12pm - 7pm
  • Tuesday and Friday: 7am - 1pm

Experience:

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location:

  • In person


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