Medical Receptionist
4 weeks ago
We are seeking a highly motivated and detail-oriented Medical Receptionist to join our team at Medi-Weightloss Winter Garden. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities:
- Ensure that each patient receives outstanding service by providing a friendly and welcoming environment.
- Greet and acknowledge every patient, maintain outstanding standards, solid product knowledge, and all other aspects of customer service.
- Assist patients with booking, moving, and rescheduling appointments.
- Answer questions regarding the Medi-Weightloss program when inquiries come into the clinic.
- Assist in billing and coding.
- Assist with daily monitoring of inventory levels of all clinical and office supplies.
- Daily scanning and uploading of documents in patient files.
- Answer telephone, text, and fax messages and responding accordingly.
- Maintains overall cleanliness of the clinic.
- Follows and adheres to all OSHA/HIPPA standards of compliance.
Requirements:
- Front desk reception and customer service experience (preferred)
- Medical setting experience (preferred)
- Passionate about health and wellness and personally living a healthy lifestyle (required)
- Bilingual in Spanish (preferred)
Clinical Duties (varied based on credentials):
- Obtain patient vitals, EKG, and perform phlebotomy.
- Administer IM injections.
- Prepare laboratory order forms and obtain patient laboratory results.
- Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
- Document patient progress notes in the patient chart and/or EMR.
- Conduct follow-up calls to patients to discuss progress and address concerns.
- Perform other clinical duties as required.
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Work Environment:
- Clinic
Medical Specialties:
- Primary Care
Schedule:
- Monday - Friday
Clinic Hours:
- Monday, Wednesday, Thursday: 12pm - 7pm
- Tuesday and Friday: 7am - 1pm
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location:
- In person
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