Customer Service and Scheduling Specialist
3 days ago
SURE Mechanical is dedicated to providing top-notch service to our clients. We pride ourselves on fostering a culture of excellence, diversity, and inclusion.
Job DescriptionWe are seeking a skilled Dispatcher to manage customer service, scheduling, and dispatch operations. The ideal candidate will possess a strong background in customer service, scheduling, and dispatch management.
Key Responsibilities- Deliver exceptional customer service, ensuring complete satisfaction and addressing inquiries promptly and courteously.
- Oversee scheduling and dispatch operations, including creating and managing work orders, coordinating with technicians, and utilizing software systems for efficient workflow.
- Support billing procedures, ensuring customers are informed of rates and terms, managing completed work orders, and facilitating timely billing processes.
- Provide administrative assistance, verifying labor hours, managing miscellaneous tasks, and supporting managerial functions such as technician training and customer relationship management.
- Minimum 1 year experience as a Dispatcher for an HVAC company.
- 1-2 years of relevant experience.
- Strong customer service, scheduling, and dispatch skills.
- Experience with billing procedures and administrative support.
- $20-$25 per hour salary range.
- Performance-based pay or bonus opportunities.
- A comprehensive benefits package, including medical, dental, vision, 401(k), and paid time off.
- Continued education and professional development opportunities.
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Customer Service Representative Position
16 hours ago
Cincinnati, Ohio, United States Voda Cleaning and Restoration Full timeWe are seeking a skilled Phone Support Specialist to join our team at Voda Cleaning and Restoration. As a key member of our customer-facing department, you will be responsible for providing exceptional support to clients via phone calls. This role involves answering inquiries, resolving issues, and ensuring a positive experience for our customers.Key...
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Customer Service Specialist
2 weeks ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeThe Customer Service Specialist role at Planet Fitness - Midwest Management Group is an exciting opportunity to provide top-notch customer service to our members and guests. As a key member of our team, you will play a critical role in ensuring that our members have an exceptional experience.The estimated salary for this position is $40,000-$50,000 per year,...
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Customer Service Specialist
4 weeks ago
Cincinnati, Ohio, United States Fidelity Investments Full timeFidelity Investments, a privately held company with a mission to strengthen the financial well-being of our clients, is seeking a skilled Customer Service Specialist to join our team. As a key member of our customer service organization, you will play a critical role in delivering exceptional customer experiences and providing personalized support to our...
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Phone Customer Service Position
13 hours ago
Cincinnati, Ohio, United States Voda Cleaning and Restoration Full timeJob DescriptionWe are seeking a friendly and detail-oriented Phone Customer Service Representative to join our team. This role involves assisting customers by scheduling appointments, providing information, resolving issues, and ensuring a positive experience.The ideal candidate will possess strong communication skills, problem-solving abilities, and a...
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Customer Service Ambassador
8 hours ago
Cincinnati, Ohio, United States Voda Cleaning and Restoration Full timeVoda Cleaning and Restoration is a dynamic company that sets new standards for quality, innovation, and customer satisfaction in the cleaning and restoration industry. We are seeking a friendly and detail-oriented Phone Customer Service Representative to join our team.Job Description:The ideal candidate will possess strong communication skills,...
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Customer Service Operations Specialist
6 days ago
Cincinnati, Ohio, United States Total Quality Logistics Full timeSales and Logistics Connection:We are looking for a talented Customer Service Operations Specialist to bridge the gap between our sales team and transportation partners. In this role, you will handle a high volume of phone calls, manage shipments, resolve issues efficiently, and provide exceptional support to both internal and external customers.A successful...
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Administrative Coordinator
3 weeks ago
Cincinnati, Ohio, United States Modern Office Methods Full timeJob DescriptionAt Modern Office Methods, we are seeking a highly skilled and organized Administrative Coordinator - Customer Service Specialist to join our team. As a key member of our front desk operations, you will be responsible for providing exceptional customer service to our clients, visitors, and employees.Key ResponsibilitiesManage incoming calls,...
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Customer Service Representative Position
5 hours ago
Cincinnati, Ohio, United States Voda Cleaning and Restoration Full timeAbout Voda Cleaning and RestorationVoda Cleaning and Restoration is a dynamic company dedicated to setting new standards for quality, innovation, and customer satisfaction in the cleaning and restoration industry. We take pride in our ability to restore order, beauty, and safety to homes and businesses after disasters.**Job Description:**We are seeking a...
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Customer Service Ambassador
16 hours ago
Cincinnati, Ohio, United States Voda Cleaning and Restoration of Cincinnati Full timeAbout the Job:Voda Cleaning and Restoration of Cincinnati is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service through inbound calls, scheduling appointments, and resolving issues in a professional and timely manner.Job Requirements:* High school diploma or...
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Customer Service Representative
4 weeks ago
Cincinnati, Ohio, United States Wal-Mart Full timeJob OverviewWe are seeking a highly skilled and customer-focused Member Specialist to join our team. In this role, you will provide exceptional service to our members, ensuring their needs are met and exceeded.
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Customer Service Lead
4 weeks ago
Cincinnati, Ohio, United States Parking Management Services Full timeAbout UsParking Management Services is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.Job OverviewWe are seeking a highly motivated Customer Service Lead to join our team as a Valet Parking Specialist. This role will be responsible for...
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Customer Experience Specialists
4 hours ago
Cincinnati, Ohio, United States MOD Pizza (Cooldough, LLC) Full timeJob SummaryWe're seeking enthusiastic and customer-focused individuals to join our MOD Squad as Customer Experience Specialists. As a key member of our team, you'll play a vital role in delivering exceptional service, ensuring every guest has an amazing experience, and helping us achieve our goal of being the best pizza place on the planet.The ideal...
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Customer Service Representative
7 days ago
Cincinnati, Ohio, United States Voda Cleaning and Restoration of Cincinnati Full timeJob Title:Customer Service RepresentativeAbout the Job:Voda Cleaning and Restoration of Cincinnati is seeking a friendly and detail-oriented Phone Customer Service Representative to join our team. This role involves assisting customers by scheduling appointments, providing information, resolving issues, and ensuring a positive experience.
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Customer Experience Specialist
14 hours ago
Cincinnati, Ohio, United States TJ Maxx Full timeJob Overview:We are seeking a Customer Experience Specialist to join our team at TJ Maxx in Palm Beach. As a key member of our sales floor, you will be responsible for providing and accepting ongoing recognition and constructive feedback.Key Responsibilities:Provides and accepts ongoing recognition and constructive feedbackAdequately responds to changes in...
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Customer Engagement Specialist
1 day ago
Cincinnati, Ohio, United States Kristen Jackson - State Farm Agent Full timeJob SummaryWe are seeking a skilled Customer Engagement Specialist to join our team at Kristen Jackson - State Farm Agent. In this role, you will be responsible for delivering exceptional customer experiences, managing administrative tasks, and contributing to the growth of our insurance business.About the PositionThe ideal candidate will have previous...
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Pest Control Specialist
3 weeks ago
Cincinnati, Ohio, United States Insight Pest Solutions LLC Full timeJob OverviewWe are seeking a highly motivated and customer-focused Pest Control Specialist to join our team at Insight Pest Solutions LLC. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction for our clients.About UsInsight Pest Solutions LLC is a privately-owned pest...
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Sales and Customer Service Representative
4 weeks ago
Cincinnati, Ohio, United States Keidel Supply Full timeKeidel Supply Company is a leading provider of plumbing products, seeking an experienced Sales Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction with our products and services.The ideal candidate will possess a strong understanding of our...
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Cincinnati, Ohio, United States Genuine Parts Company Full timeJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring timely order fulfillment.
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Cleanliness and Customer Experience Specialist
10 hours ago
Cincinnati, Ohio, United States Voda Cleaning and Restoration Full timeVoda Cleaning and Restoration is a leading provider of cleaning and restoration services, committed to delivering exceptional results and unparalleled customer service. We are seeking a skilled and customer-focused Phone Customer Service Representative to join our team.Job Description:The successful candidate will possess excellent communication and...
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Customer Service Manager
3 weeks ago
Cincinnati, Ohio, United States City of Cincinnati, OH Full timeJob Description:This is a highly responsible supervisory position in the Customer Contact Center at the Greater Cincinnati Water Works. As an Administrative Specialist, you will function in a managerial capacity, carrying out special projects with specific oversight.Key Responsibilities:Manage daily operations of the Customer Contact Center.Supervise a team...