Cleanliness and Customer Experience Specialist

3 days ago


Cincinnati, Ohio, United States Voda Cleaning and Restoration Full time

Voda Cleaning and Restoration is a leading provider of cleaning and restoration services, committed to delivering exceptional results and unparalleled customer service. We are seeking a skilled and customer-focused Phone Customer Service Representative to join our team.

Job Description:

The successful candidate will possess excellent communication and problem-solving skills, with a passion for delivering exceptional customer experiences. Key responsibilities include answering inbound calls, scheduling appointments, providing information, and resolving issues.

Average Salary: $17.75 per hour

Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Proven experience in customer service, preferably in a phone-based role.
  • Familiarity with the residential/commercial cleaning, and/or the restoration industry is a plus.
Why Work with Us?
  • We offer a competitive salary range of $17.00 - $19.00 per hour.
  • A comprehensive benefits package including paid holidays, 401(k) matching, bonus based on performance, dental insurance, free uniforms, health insurance, opportunity for advancement, paid time off, and training & development.


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