Customer Experience Specialist

3 weeks ago


Culver City, California, United States David Church Full time
Customer Experience Specialist

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth through effective marketing and sales strategies.

Key Responsibilities:

  • Forge lasting customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Requirements:

  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.

About Our Agency:

We are a growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

Compensation: $50,000.00 - $85,000.00 per year



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