Restaurant Operations Manager

1 day ago


Beverly Hills, California, United States Gecko Hospitality Full time
Job Title: Restaurant Manager

Job Description:

We are a farm-to-table fast-casual restaurant located in Los Angeles, CA, committed to serving fresh and flavorful meals. Our ideal candidate will have a strong background in managing fast-casual restaurant teams, a passion for farm-fresh food, and a commitment to delivering excellent customer service.

Key Responsibilities:

  • Oversee day-to-day operations of the restaurant to ensure an exceptional dining experience for our guests
  • Manage all staffing responsibilities, including hiring, training, scheduling, and conducting performance reviews
  • Develop and implement standard operating procedures to maintain high standards of food safety, quality, and service
  • Ensure compliance with all health and safety regulations
  • Control operational costs, implementing strategies to cut waste and improve efficiency
  • Regularly review product quality, initiating changes to the menu as necessary and sourcing from new vendors when appropriate
  • Address and resolve customer inquiries and complaints in a professional and timely manner
  • Prepare and present reports on restaurant performance, including staff performance, financial targets, and operational efficiency to upper management
  • Drive marketing efforts to increase brand visibility and attract new customers

Qualifications:

  • Minimum of 1 year of management experience in a fast-casual restaurant
  • Proven leadership skills with the ability to motivate and manage a team
  • Excellent customer service skills with the ability to handle customer complaints professionally
  • Knowledge of health and safety regulations in foodservice
  • Strong organizational skills with the ability to multitask
  • Passion for and knowledge of farm-fresh food and ingredients

Benefits:

This position offers a competitive base salary, potential bonuses, and insurance benefits.



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