Shipping and Receiving Team Lead
1 day ago
The Shipping and Receiving Team Lead plays a critical role in ensuring the success of our customer service operations. As a key member of our team, you will be responsible for overseeing the day-to-day activities of the Shipping and Receiving team, ensuring that cases are delivered on time, and providing exceptional customer service to our clients.
Key Responsibilities:
+ Oversee the day-to-day activities of the Shipping and Receiving team, including managing workflow and assigning work to team members
+ Monitor production and hours to ensure staff reaches goals and work with General Manager to hold team accountable to hitting goals
+ Develop, standardize, and execute processes and procedures ensuring best practices are being followed
+ Ensure positive relationships with customers and improve retention rates
About Us:
Bonadent is a dynamic company that prides itself on delivering high-quality dental care services. Our team is passionate about providing exceptional customer experiences, and we are seeking an experienced Shipping and Receiving Team Lead to join our team in Augusta, GA.
Requirements:
+ Experience overseeing a team with a customer service focus
+ Strong Organization skills
+ Excellent phone and written communication skills
+ Reliable and dependable
Estimated Salary:$17.00 - $20.00/ hour
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