Client Relations Specialist
2 weeks ago
Full-Time Client Relations Specialist Position Available at a Leading Location
This Full-Time Client Relations Specialist role offers 30+ hours per week.
We Offer:
- Flexible Work Hours
- Performance-Based Incentives
- Premium Quality Services
- Positive Work Environment and Culture
- Competitive Salary and Benefits Package
- Company-Wide Bonus Programs
- Comprehensive Medical, Dental, and Vision Coverage
- 401K Plans with Company Matching
- Paid Time Off
- Opportunities for Advancement
- Comprehensive Training Programs
- Employee Referral Bonus of $1000 Annually
Client Relations Specialists are tasked with educating and guiding customers about the effective operation, advantages, and safety features of Thoroughbred Express services.
Key Responsibilities:
- Ensure a positive customer experience through attentive service.
- Perform daily operations to maintain the efficiency of the service facility in collaboration with colleagues and management.
- Welcome customers warmly, explain services, and assist with transactions.
- Stay informed about equipment usage to operate effectively in an automated environment.
- Guide vehicles into the service area and onto tracks.
- Conduct routine maintenance on washing equipment to ensure optimal performance.
- Maintain cleanliness and organization of the facility.
- Assist customers throughout the service process.
- Perform visual inspections of vehicles to assess their condition prior to service.
- Availability for flexible scheduling, including opening and closing shifts.
- Other duties as assigned.
Essential Skills:
- Exhibit a courteous demeanor with a strong focus on customer service.
- Ability to stand for extended periods (6+ hours).
- Capable of lifting moderate weights (10+ pounds).
- Adaptable to working outdoors in various weather conditions.
- Interact ethically with colleagues and customers.
- Possess a valid and current driver's license.
- Strong written and verbal communication skills, along with excellent interpersonal abilities.
- Preferred: Previous experience in a service-oriented environment.
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