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Client Care Coordinator
2 months ago
We are seeking a highly skilled and compassionate Client Care Coordinator to join our team at MSPCA Angell. As a Client Care Coordinator, you will be responsible for providing exceptional client service and ensuring seamless delivery of care to our patients and their families.
Key Responsibilities- Facilitate inpatient client care from patient admission to discharge
- Provide status updates and address client questions and concerns
- Work collaboratively with hospital areas to manage patient care and assist clients in making the transition to home care
- Develop strong relationships with clients and provide empathy and patience in challenging situations
- Excellent verbal and written communication skills
- Proven excellence in client service
- Knowledge of principles and processes of animal handling and patient care
- Ability to work in a fast-paced environment and prioritize multiple tasks
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment