Veterinary Hospital Operations Manager

7 days ago


Plainville, Connecticut, United States Banfield Pet Hospital Full time
Job Summary

The Practice Manager plays a pivotal role in ensuring the highest quality of veterinary care and exceptional client service at Banfield Pet Hospital. This individual is responsible for managing the hospital, fostering a productive veterinary medical team, and driving business growth.

Key Responsibilities
  • Partner with the Chief of Staff to ensure effective communication with clients, associates, and field leadership.
  • Collaborate with the PetSmart Store Director, Salon Manager, Training Manager, and PetsHotel Manager to optimize growth of both businesses.
  • Operate an effective and productive hospital team, ensuring a safe and healthy work environment.
  • Develop and implement strategies to enhance client satisfaction, associate engagement, and productivity.
Requirements

The ideal candidate will possess excellent leadership and communication skills, with a strong ability to drive results and foster a positive work environment. A passion for delivering exceptional client service and a commitment to veterinary excellence are essential for success in this role.



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