Healthcare Operations Coordinator
5 days ago
In this role, you will be responsible for ensuring the efficient and accurate registration of patients in our healthcare system. This includes verifying patient information, processing registrations, and maintaining accurate records.
Key Responsibilities:
- Verify patient information and update records as necessary.
- Process patient registrations and ensure accurate and timely completion of all required forms and paperwork.
- Maintain accurate and up-to-date records of patient information, including demographic data and medical history.
- Provides excellent customer service and communicates effectively with patients, family members, and healthcare providers.
- Works effectively in a team environment and collaborates with other departments to ensure seamless patient care.
Requirements:
- High school graduate or equivalent required.
- Associate degree in healthcare or business-related field preferred.
- Bilingual capability (English/Spanish) desirable.
- Previous experience preferred in hospital or medical office patient access or financial services preferred.
- Training experience a plus.
- Ability to perform analytical problem solving and basic math.
- Organization and time management skills.
- Ability to follow directions and establish priorities effectively.
- Self-directed and capable of working without direct supervision.
- Dependable in both production and attendance.
- Ability to work effectively with a wide range of customers in a diverse environment.
- Strong interpersonal/public relations.
- Working knowledge of PC applications, Word, Excel, etc.
- Strong oral and written communication skills.
Preferred Qualifications:
- Knowledge of federal, commercial and managed care payers.
- Knowledge of organizational structure, workflow, and operating procedures.
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