Guest Services Representative

6 days ago


Saddle River, New Jersey, United States Residence Inn Saddle River Full time
Job Title: Guest Services Agent

Job Summary:

The Guest Services Agent is a key member of our team at Residence Inn Saddle River, providing exceptional service to our guests and ensuring a seamless stay experience. As a Guest Services Agent, you will be responsible for greeting and welcoming guests, handling check-ins and check-outs, and providing information on hotel services and facilities.

Responsibilities:

  • Greet and welcome guests in a friendly and courteous manner
  • Process check-ins and check-outs efficiently and accurately
  • Provide information on hotel services, facilities, and amenities
  • Handle guest inquiries and resolve issues in a timely and professional manner
  • Maintain a clean and organized work area
  • Collaborate with other team members to ensure seamless guest service

Requirements:

  • High School diploma or equivalent required
  • Previous experience in a hotel or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Flexibility to work a variety of shifts, including evenings and weekends

What We Offer:

As a Guest Services Agent at Residence Inn Saddle River, you will have the opportunity to work in a dynamic and supportive team environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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