Guest Service Representative
1 week ago
At Nothing Bundt Cakes, we're looking for a Guest Service Representative to join our team. As a Guest Service Representative, you will be the face of our bakery, providing exceptional customer service and ensuring that every guest has a positive experience.
Key Responsibilities:- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Process guest orders efficiently and accurately, using our point-of-sale system to ensure accurate transactions.
- Maintain a clean and organized bakery presentation, including sweeping, mopping, and dusting of countertops, windows, and other surfaces.
- Replenish retail merchandise and cake display case to ensure a strong visual presentation.
- Assemble cake and balloon orders according to guest specifications, following our cake decorating and presentation standards.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work in a fast-paced environment and multitask.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Competitive hourly rate.
- Opportunities for advancement and professional growth.
- A fun and dynamic work environment.
- Discounts on our delicious cakes and other bakery items.
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