Guest Service Representative

1 week ago


Toms River, New Jersey, United States Nothing Bundt Cakes Full time
Job Title: Guest Service Representative

At Nothing Bundt Cakes, we're looking for a Guest Service Representative to join our team. As a Guest Service Representative, you will be the face of our bakery, providing exceptional customer service and ensuring that every guest has a positive experience.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Process guest orders efficiently and accurately, using our point-of-sale system to ensure accurate transactions.
  • Maintain a clean and organized bakery presentation, including sweeping, mopping, and dusting of countertops, windows, and other surfaces.
  • Replenish retail merchandise and cake display case to ensure a strong visual presentation.
  • Assemble cake and balloon orders according to guest specifications, following our cake decorating and presentation standards.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • Discounts on our delicious cakes and other bakery items.


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