Customer Service Ambassador
1 week ago
About RWR
RWR is a leading company in the chemical industry, dedicated to providing exceptional customer service and support to our clients.
Job Summary
We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Ambassador, you will be responsible for providing top-notch support to our clients, resolving issues, and exceeding their expectations.
Key Responsibilities
- Provide exceptional customer service to clients via phone, email, and in-person interactions
- Respond to client inquiries and resolve issues in a timely and professional manner
- Work closely with internal sales and marketing teams to ensure seamless communication and support
- Develop and maintain strong relationships with clients to drive business growth and retention
- Collaborate with cross-functional teams to identify and implement process improvements
Requirements
- At least 2-4 years' experience in a raw material Customer Service or Logistics role, preferably in the chemical or food safety industry
- Bilingual in Spanish and English, with excellent communication and interpersonal skills
- Experience with SAP or similar software a plus
- Strong problem-solving and analytical skills, with the ability to work in a fast-paced environment
- 100% coverage on health benefits for you and your family
What We Offer
RWR offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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