Customer Service Ambassador

1 week ago


Texas, United States RWR Full time

About RWR

RWR is a leading company in the chemical industry, dedicated to providing exceptional customer service and support to our clients.

Job Summary

We are seeking a highly motivated and experienced Customer Service Representative to join our team. As a Customer Service Ambassador, you will be responsible for providing top-notch support to our clients, resolving issues, and exceeding their expectations.

Key Responsibilities

  • Provide exceptional customer service to clients via phone, email, and in-person interactions
  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Work closely with internal sales and marketing teams to ensure seamless communication and support
  • Develop and maintain strong relationships with clients to drive business growth and retention
  • Collaborate with cross-functional teams to identify and implement process improvements

Requirements

  • At least 2-4 years' experience in a raw material Customer Service or Logistics role, preferably in the chemical or food safety industry
  • Bilingual in Spanish and English, with excellent communication and interpersonal skills
  • Experience with SAP or similar software a plus
  • Strong problem-solving and analytical skills, with the ability to work in a fast-paced environment
  • 100% coverage on health benefits for you and your family

What We Offer

RWR offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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