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Customer Service Representative

2 months ago

Dallas Texas, United States UNTUCKit Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at UNTUCKit. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.

Key Responsibilities
  • Provide outstanding customer service, ensuring high levels of customer satisfaction and loyalty.
  • Assess customer needs and provide personalized product recommendations, highlighting features and benefits.
  • Create a welcoming and relaxed atmosphere, making customers feel comfortable and at ease.
  • Maintain a tidy and organized sales floor and stockroom, ensuring a seamless shopping experience.
  • Work collaboratively with the team to achieve sales goals and support a positive store culture.
  • Act as a brand ambassador, providing feedback and insights to inform business decisions.
  • Meet or exceed personal and team sales targets, while maintaining a strong focus on customer satisfaction.
Requirements
  • Previous sales experience, preferably in a retail environment.
  • Basic understanding of sales principles and customer service best practices.
  • Proficiency in utilizing Apple technology and Omnichannel POS systems.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • High school degree; a Bachelor's degree is a plus.
What We Offer
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development opportunities
  • Wellness Resources
  • Casual working environment
  • Retirement Plan (401k)