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Operations Manager

1 month ago

Atlanta, Georgia, United States The Burks Companies Full time
Job Title: Operations Manager

Job Summary:

The Operations Manager will provide site-level operational and customer service support under the direction of the C.O.O. and or Regional Vice President. The successful candidate will be responsible for delivering the highest levels of service to our clients.

Key Responsibilities:

  • Provide leadership, guidance, and support to employees on an account or within an area/zone territory.
  • Ensure quality standards are met in accordance with goals and client requirements.
  • Analyze reports to determine variances and corrective actions when appropriate.
  • Ensure compliance with all laws, company policies, contractor policies, and client policies as related to the performance of service level agreement(s).

Requirements:

  • High school diploma or GED. Associate or bachelor's degree in business administration or operations management preferred.
  • At least 2 to 5 years of janitorial supervisory or leadership experience in a large complex facility/organization.
  • Demonstrated proficiency in the use of the English language.
  • Ability to work varied and flexible shifts when required.

Professional Characteristics:

  • Labor and supplies budgeting experience.
  • Experience managing 50 or more employees across a two shifts and weekend.
  • Team builder with strong coaching and teaching skills.
  • Ability to work with a diverse workforce.
  • Strong leadership and management skills.
  • Skill in both verbal and written communication.

This is an equal opportunity employer.