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Deli Customer Service Representative

2 months ago

Bethlehem, Pennsylvania, United States Redner's Full time

Job Summary:

We are seeking a skilled Deli Clerk to join our team at Redner's. As a Deli Clerk, you will be responsible for providing exceptional customer service, preparing orders to customer satisfaction, and maintaining a clean and organized deli environment.

Key Responsibilities:

  • Slice, cut, weigh, and price merchandise in a courteous and efficient manner.
  • Prepare orders to customers' satisfaction, ensuring accuracy and quality.
  • Unload deli merchandise and transport stock to storage areas, maintaining a safe and efficient workflow.
  • Maintain shelves and keep cases filled at all times, ensuring a visually appealing and well-stocked deli area.
  • Control freshness by coding and rotating all products, removing out-of-code merchandise daily to maintain high standards.
  • Price all products legibly and according to the price book, ensuring accuracy and compliance.
  • Maintain new items and weekly specials, promoting them to customers and driving sales.
  • Communicate temperature failures of cases and storage areas to the manager in charge, ensuring prompt attention and resolution.
  • Observe and adhere to policies and procedures established for the department, maintaining a safe and efficient work environment.
  • Greet all customers and be observant, providing exceptional customer service and ensuring a positive shopping experience.
  • Abide by all company policies as stated in the Employee Handbook, maintaining a professional and respectful attitude at all times.

Supplemental Responsibilities:

  • Maintain a regular cleaning and sanitation program in compliance with store, local, and state health regulations, ensuring a clean and safe environment for customers and employees.
  • Assist in preparation of hot foods and all other foods, supporting the deli team in meeting customer demands.

Requirements:

  • Strong communication skills for dealing with customers, ensuring exceptional service and a positive shopping experience.
  • Basic math skills for weighing and pricing products, ensuring accuracy and efficiency.
  • Dexterity in hands to enable slicing and preparing of all deli products, maintaining a high level of quality and efficiency.
  • Ability to lift up to 50 pounds up to 20% of the time, ensuring safe and efficient movement of merchandise.

Working at Redner's:

We are a dynamic and growing company, committed to providing exceptional customer service and a positive shopping experience. As a Deli Clerk, you will be part of a team that values hard work, dedication, and a commitment to excellence. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.