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Cosmetologist - Hair and Nails Specialist
2 months ago
Job Summary:
The Cosmetologist - Hair and Nails Specialist will be responsible for providing exceptional service to guests by delivering high-quality hair, nail, and skincare treatments. This role will also involve training and educating spa staff on new services and protocols to ensure consistency and excellence in service delivery.
Key Responsibilities:
- Deliver exceptional service to guests by providing high-quality hair, nail, and skincare treatments.
- Train and educate spa staff on new services and protocols to ensure consistency and excellence in service delivery.
- Develop and maintain a thorough knowledge of spa services, products, and protocols.
- Collaborate with the spa management team to ensure seamless service delivery and high guest satisfaction.
- Conduct regular quality checks to ensure that all treatments meet the highest standards.
- Participate in ongoing training and professional development to stay up-to-date with industry trends and best practices.
- Assist with the development and implementation of new spa services and programs.
- Provide feedback and coaching to spa staff to improve their skills and performance.
- Maintain a clean and organized workspace, adhering to all health and safety protocols.
Requirements:
- 3-5 years of experience in a high-end resort or urban spa environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong knowledge of skincare, hair, and nail treatments, as well as spa protocols and procedures.
- Ability to train and educate staff on new services and protocols.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required; degree in a related field preferred.
Working Conditions:
This role requires the ability to work in a fast-paced environment, with frequent interruptions and deadlines. The successful candidate will be able to work effectively in a team environment and prioritize tasks to meet deadlines.
Benefits:
OneSpaWorld offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.